What is the cost of shipping?
• Free Shipping for orders above INR 999
• No Extra Fee applicable on Cash on Delivery orders above INR 999
• Cash on Delivery orders are acceptable up to INR 10,000
• Hyperlocal deliveries are done within 40 kms radius from our warehouse.
• Hyperlocal Orders are delivered within 2-4 business hours of placing the order. (Business Hours: 10AM-7PM; Mon-Sat)
• This service is unavailable on Sundays and Public Holidays.
• The charges for Hyperlocal deliveries are mentioned below:
|Upto 10 Kms||INR 100/-|
|10-25 Kms||INR 200/-|
|25-40 Kms||INR 300/-|
REST OF THE WORLD:
- For all international orders from outside India, Shipping charges are charged on basis of weight (different for each country).
- Shipping Charges are automatically calculated at the Checkout.
- Customs and duties for international orders will be borne by the customer.
- Please note that custom duties and taxes will be charged at the time of delivery based on actual duties charged by your country of delivery address.
- Use code: INTERNATIONAL25 to get free International Shipping on orders above INR 24,999/-
How long will it take for the order to reach me?
• It usually takes 1-2 working days to dispatch an order. Shipping time for Domestic orders is 5-9 days whereas for International orders is 7-15 days.
• In case it is urgent to you, kindly contact us, we will process your order on priority.
• If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, kindly Call / WhatsApp us on +91-9090070710 or write to us at email@example.com.
My order has been shipped. Can I track it?
• For orders within India, once your order has been dispatched, you will receive an email/SMS/whatsapp message with the details of the tracking number and the courier company that is processing your order.
• For International Orders, we send an Email indicating the order has been dispatched with the relevant tracking details.
• You can track the status of your package 24 hours after your order is dispatched from our warehouse.
• If we are unable to fulfil the order in 20 days due to any reasons, we will contact you.
The customs and duties for international customers will be borne by the customer, it cannot be estimated by us before or after placing an order with us. Also, we cannot assure you if the particular order needs to pay or not, it’s totally not under our control.
CANCELLATION BY WOMEN PLUS
• Please note that there may be certain orders that we are unable to accept/fulfil and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason.
• Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
• We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
• If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.
• The customer agrees not to dispute the decision made by Women Plus and accept the decision regarding the cancellation.
• Delivery takes 3-12 business days. Delivery time excludes payment verification & administrative processes.
• Delivery is traceable and are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
• Customer or addressee (anyone living at the address) will be required to sign for the package at the door.
• If no one is at home/office to receive it, a re-delivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for re-delivery.
• As soon as the order is shipped, we will send a detailed message with the name of the courier company and tracking number, it's customers duty to follow up with the courier company after that, we can just help them with exact status of an order along with its location.
• Delivery time is subject to factors beyond our control including unexpected travel delays from courier partners and transporters due to weather conditions and strikes.
No refund, returns, replacement & exchange will be entertained for this reason.
Your orders will only be processed and packed during the operation hours. Our mailing team operates from 10.30 am to 6.30 pm, Monday - Saturday (exclusive of Public Holidays).