Frequently Asked Questions
How will I know if the order is successfully placed?
Once your order is placed you will receive a confirmation email and text message.
How do I track my order?
For your order status, you can go to the ‘My Account’ tab on our website and click on ‘Track Order’. You can track the status of your package, 24 hours after your order has been dispatched from our warehouse.
For orders within India, once your order has been dispatched you will receive an email with the tracking number and the name of the courier company that is processing your order.
What should I do, if I need to change the shipping address once the order is in transit?
Where do I apply the promo code to get the discount?
Once you are finished selecting your products. Click on ‘Proceed to Checkout’ and enter the promo code there.
How do I determine the right fit for an outfit?
Please refer to our size chart available alongside every product on the website, for your perfect fit.
How do I add items to my wishlist?
You will have to log in to our website to start adding items to your wishlist.
How can I find which products have offers on them?
The quick view option of the product will mention in case there is an offer available on it.
Do you offer customization?
We are a ready-to-wear brand.
However, we do offer size customization. You will be able to see that in the product page or you can follow the instructions here to get your choice of product as per your your size requirements.
Returns & Cancellations
Do you ship internationally?
Yes, we ship worldwide. For detailed information on international shipping charges, please refer our International Shipping Charges.
How long will it take for an order to reach me?
Within India - Our general delivery time frame is 5-7 business days. In case of customised orders, we might take 7-10 business days, this is mentioned on our website too!
International - From the time of shipping, your orders will take about 10-12 days to reach you.
What are the different modes of payment that you accept?
We accept all major modes of payment including COD, you can select your desired method during the checkout process, on our website.
What if I have forgotten my password?
Please select the ‘Forgot your password’ option while Logging In. We will send you a link to change your password.
Where can I find offers?
Any kind of offer will be written at quick view of the product.
Why can't I apply promo code?
Either the code is wrong or has expired.
Get in touch
Have questions about your order, or a general enquiry?